Support

On your iPhone open Settings › [your name] › Subscriptions › Iqra Scroll › Cancel Subscription. You can also get there from the app: Settings › Manage subscription. Cancel at least 24 hours before the trial or current period ends to avoid the next charge. You keep access until the end of the period you've paid for. Deleting the app does not cancel the subscription.

Yes, unless you cancel at least 24 hours before the trial ends. If you allowed notifications, the app reminds you 2 days before. The first charge happens at the end of the trial, on the plan you chose, and is billed to your Apple ID.

Purchases are handled by Apple, so refunds are requested from Apple at reportaproblem.apple.com. Sign in, find Iqra Scroll and choose "Request a refund".

Sign in with the same Apple ID, open Iqra Scroll and tap "Restore Purchases" on the subscription screen or in Settings.

[Decide whether Family Sharing is enabled in App Store Connect, then answer here.]

Open Settings (the gear icon) › Reading. You can pick one of 13 translations, or "None" to read in Arabic only, a tafsir in English, Arabic or Urdu, and one of five reciters.

Translations, tafsir and audio come from the internet, so check your connection. For audio, also check that your iPhone isn't in silent mode. If one verse fails while others work, please tell us which one.

An ayah counts as read after it has been on screen for about a second and a half, so swiping quickly past verses doesn't count them.

Touch and hold an empty area of your home screen, tap Edit › Add Widget, search for Iqra Scroll and choose "Ayah of the Day". Tapping it opens that ayah in the app.

Prayer times depend on the calculation method. Open Settings › Prayer and choose the method used where you live (for example Muslim World League, ISNA, Umm al-Qura, Diyanet or Karachi) and the Asr method. Small differences from your mosque's timetable are normal; your mosque's times take priority.

Tap the bell next to each prayer you want in the Prayer tab and allow notifications when asked. Notifications are set a week ahead and renewed whenever you open the app, so open it at least once a week. Check also iOS Settings › Notifications › Iqra Scroll.

Only to calculate prayer times and the Qibla direction, on your phone. We never receive your location. If you moved city, update it from the Prayer tab or Settings.

Hold the phone flat, away from magnets, metal and laptop cases, and move it in a figure-eight to calibrate the compass. If your device has no compass, the app shows the angle from north instead.

Only on your phone, for the last 60 days. There's no account or cloud sync, so deleting the app deletes it.